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Shipping Policy
Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods: We offer standard and expedited shipping options. Delivery times may vary based on location.
Shipping Costs: Shipping costs will be calculated at checkout. Free shipping is available on orders over [insert amount].
International Shipping: We currently ship to select countries. Additional customs fees may apply, and customers are responsible for any import duties.
Return Policy
30-Day Return Window: We accept returns within 30 days of the purchase date. Items must be unworn, in their original packaging, and in new condition.
How to Initiate a Return: To initiate a return, please contact our customer service team at [insert contact email] to obtain a return authorization number.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. We recommend using a trackable shipping service.
Refunds: Once your return is received and inspected, we will process your refund to the original payment method within [insert time frame]. Please note that shipping fees are non-refundable.
Cancellation Policy
Order Cancellations: If you wish to cancel your order, please contact us within 24 hours of placing your order. After this period, we may not be able to process your cancellation due to order processing.
Refund Processing: Cancellations made before shipping will receive a full refund. If the order has already shipped, please refer to our return policy for further instructions.
Exchanges
Exchanges: We currently do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.
Customer Service
If you have any questions or concerns about our policies, please feel free to reach out to our customer service team at [insert contact email] or [insert phone number]. We’re here to help!
Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods: We offer standard and expedited shipping options. Delivery times may vary based on location.
Shipping Costs: Shipping costs will be calculated at checkout. Free shipping is available on orders over [insert amount].
International Shipping: We currently ship to select countries. Additional customs fees may apply, and customers are responsible for any import duties.
Return Policy
30-Day Return Window: We accept returns within 30 days of the purchase date. Items must be unworn, in their original packaging, and in new condition.
How to Initiate a Return: To initiate a return, please contact our customer service team at [insert contact email] to obtain a return authorization number.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. We recommend using a trackable shipping service.
Refunds: Once your return is received and inspected, we will process your refund to the original payment method within [insert time frame]. Please note that shipping fees are non-refundable.
Cancellation Policy
Order Cancellations: If you wish to cancel your order, please contact us within 24 hours of placing your order. After this period, we may not be able to process your cancellation due to order processing.
Refund Processing: Cancellations made before shipping will receive a full refund. If the order has already shipped, please refer to our return policy for further instructions.
Exchanges
Exchanges: We currently do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.
Customer Service
If you have any questions or concerns about our policies, please feel free to reach out to our customer service team at [insert contact email] or [insert phone number]. We’re here to help!