1. How can I place an order with SU?
Placing an order is easy! Simply browse our stunning collection, add your favorites to the cart, and follow the checkout process. You'll receive a confirmation email once your order is placed.
2. What are your shipping charges?
We love making shopping affordable! For orders within Pakistan, enjoy a standard shipping fee of just PKR 300 for Cash on Delivery (COD). Delivery charges may vary for courier services based on size and weight.
3. When can I expect my order to arrive?
We aim to ship your jewelry immediately! Most orders are dispatched within 5-7 working days. For non-Lahore deliveries, expect your order to arrive within 7-9 business days.
4. What if I need my order urgently?
No problem! If you need your order in a hurry, just contact us at salehausmanaccessories@gmail.com or 03120770326, and we’ll do our best to accommodate your request.
5. Do you offer international shipping?
Absolutely! For international orders, drop an email at salehausmanaccessories@gmail.com or 03120770326, and we’ll provide you with shipping costs based on your location.
6. What is your exchange policy?
We want you to love your purchase! You can exchange items within 5 days of delivery (sorry, earrings can’t be exchanged for hygiene reasons). Just pack your items in their original packaging and reach out to us!
7. Can I return my order if I change my mind?
While we don’t offer returns, our exchange policy makes it easy to swap items you may not love. Contact us for assistance!
8. What if my order is damaged during shipping?
We’re here to help! If your order arrives damaged, please share the image or video of the unboxing and then contact us immediately with your order number, and we’ll sort it out for you.
9. Can I open my Cash on Delivery order before paying?
For COD orders, payment is required before you can open your package. It’s all part of keeping your treasures safe!
10. Is advance payment required for COD( cash on delivery) ?
Yes, It is after the 50% advance payment is done will proceed with your order
10. How can I contact SU if I have more questions?
We’re just an email away! Reach out to us a salehausmanaccessories@gmail.com, and we’ll get back to you as soon as possible. Your satisfaction is our priority!